Work / CareOS
Care sector platform
CareOS: supervision compliance you can evidence in seconds.
A desktop platform covering supervision scheduling, competency matrices, compliance dashboards and regulatory reporting, built for a UK care provider working to Regulation 18.
- Sector
- Adult social care, regulated
- Type
- Desktop application, offline capable
- Built with
- React, SQLite via sql.js, Electron
- Covers
- Supervision, appraisals, competency, reporting
- Status
- Built, tested and delivered
The problem
Regulation 18 requires providers to evidence that staff receive appropriate supervision and appraisal. Most services genuinely do the supervisions. What they struggle with is proving it quickly, because the record lives across a spreadsheet, a shared drive and a manager's inbox.
The failure mode is predictable. Someone is overdue, nobody notices until an audit, and reconstructing the history takes days that nobody has.
What was built
Supervision scheduling and tracking
Every staff member has a supervision cycle appropriate to their role. The system tracks what is due, flags what is overdue before it becomes a finding, and keeps the full history against each person.
Competency matrices
A live view of who is signed off on what, what expires when, and where gaps leave shifts uncovered. Exportable, so producing it for an inspector is not a rebuild job.
Compliance dashboards
One screen showing where the service stands, so a manager can see the state of compliance without assembling it from four sources.
Regulatory reporting
Evidence packs generated from the underlying records rather than compiled by hand the week before an inspection.
Technical decisions worth explaining
It was built as a desktop application rather than a web app, deliberately. Care settings do not always have reliable connectivity, and a compliance tool that stops working when the wifi does is a compliance tool people stop trusting. The database runs locally, so the system works regardless.
It ships with a full test suite, because a system whose entire job is producing defensible records has to be right. A reporting bug in this context is not cosmetic, it is an audit failure.
The outcome
Supervision status moved from something reconstructed on request to something visible on a dashboard. The evidence stopped being scattered, which is the actual thing inspections test.
Where this applies
The same pattern fits children's homes, domiciliary agencies, supported living services and residential homes. The shape of the evidence problem is common, and the parts that differ are usually service-specific rules rather than a different system.
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