Journal
Notes on building software for regulated and small businesses.
Practical writing rather than marketing. Mostly about the care sector, buying software sensibly, and the decisions that matter after the build.
Latest
Latest writing
What registered providers actually need from software
Where the real gaps sit between rostering and care planning systems, why the spreadsheet layer is where inspections get uncomfortable, and how to tell whether a custom build is justified at all.
Read the guide →How much should a small business website cost?
Real UK price bands, what actually drives the cost, the ongoing fees nobody mentions in the quote, and how to judge whether one is fair.
Read → Care sectorCare software: build it or buy it?
I build custom software, and most providers who ask me this should buy a product instead. A decision framework, including the costs each side hides.
Read → Care sectorWhat Ofsted asks to see at a children's home inspection
Inspection rarely tests whether you do the right things. It tests whether you can show it, and that is the problem that catches good homes out.
Read → Buying softwareSigns your business has outgrown spreadsheets
Seven concrete signs a spreadsheet has become a liability, what the slow tax is actually costing, and when to leave it well alone.
Read →Get started
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