Care software that keeps you inspection-ready. Talk to the developer directly. hello@charismuzenda.co.uk
CharisMuzenda.
A clinician reviewing notes at the bedside of an older patient

Care software / Domiciliary care

Domiciliary care

Software for care delivered in people's own homes.

Visit records, medication, staff training, spot checks and supervision, built around a workforce that is never in the same building as the office.

Direct to the developer

You brief the person who writes the code. No account manager in between.

Fixed written price

Scope and cost agreed in writing before any work begins. No hourly drift.

You own everything

Code, hosting and data in your name from day one. No lock-in, ever.

Nottingham & Leicester

On site across the East Midlands, or online anywhere in the UK.

The distributed workforce problem

A domiciliary agency has a particular difficulty that residential services do not. Your staff are spread across a town, working alone, and the office sees the work only through whatever gets recorded afterwards. Every compliance question becomes a question about whether the record is complete.

Products built for care homes assume the manager can walk down a corridor and check. Yours cannot, which changes what the software has to do.

What actually needs solving

Did the visit happen, and for how long. Was medication given and signed for. Is the care worker trained for what this package needs. When was the last spot check and supervision. Those four questions account for most of what an inspection will probe, and most agencies answer them from four separate sources.

What gets built

The parts that matter for this kind of service

01

Visit records and logs

What was delivered, when, by whom, and how long it took, recorded where the work happens rather than remembered later.

02

Medication records

Administration recorded against each person with gaps and errors visible immediately, not at the end of the month.

03

Staff training and competency

Who is signed off for which tasks, so you can see instantly whether a package can be safely covered.

04

Spot checks and supervision

Scheduled, tracked and flagged when overdue, with the full history against each care worker.

05

Lone working and safety

Risk assessments per person and per property, visible to the staff who actually need them.

06

Inspection evidence

Everything above pulled into one pack you can produce while someone waits.

Built to the standards you are judged against

CQCEngland
OfstedEngland
Care Inspectorate WalesWales
RQIANorthern Ireland
UK GDPRData protection
UK hostingData residency

I am an independent developer. I am not affiliated with, endorsed by or acting on behalf of any regulator named here.

Questions

Questions from domiciliary care providers

Can it work on a phone, out in the field?

Yes. Anything care workers use has to work on a phone, on a bad signal, in someone's hallway. If it does not, it will not get used and the records will be reconstructed from memory at the end of a shift.

Do we have to replace our rostering system?

No, and usually you should not. Rostering systems generally do rostering well. I build for the compliance gaps around them and integrate where there is an API.

What about the CQC single assessment framework?

The evidence can be organised against the quality statements you are assessed on, so producing it is a matter of exporting rather than interpreting.

Get started

Tell me how your service actually runs.

Every service is shaped slightly differently. Describe yours and I will tell you honestly what is worth building and what is not.

Response time

Same working day, every enquiry

First call

Free, thirty minutes, no obligation

Fees

Fixed and in writing before work starts